Performing proactive and scheduled network maintenance ensures maximum reliability and the overall lowest TCO through minimizing costs and productivity losses that are associated with downtime and replacement.
Our program of pre-defined and fully documented preventative maintenance tasks uses our qualified staff and industry recommended processes. These preventative maintenance tasks are performed on server and storage infrastructure, desktop infrastructure, network equipment and backup/security systems.
Preventative maintenance includes:
Log file review and corrective action
Security vulnerability testing
Backup verification and test restores
Threshold trending and management – CPU, RAM, disk, network bandwidth
Many maintenance tasks are performed in “real-time”. That is, we use our business systems monitoring platforms to automatically raise alerts based on pre-defined thresholds or known error conditions which are then addressed by our engineers as they happen.
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